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1. Personal training sessions that are not rescheduled or cancelled 24 hours in advance will result in the forfeiture of the session and a loss of the financial investment at the rate of one session. This is a three strikes policy, with the third occasion leading to termination of the Personal training contract.

2. Personal training sessions will last 45 minutes and will start at the scheduled time. Clients arriving late will receive the remaining scheduled session time. Any client who has not arrived within 15 minutes after the scheduled time will be deemed cancelled and will be charged in full for the session.

3. Personal training sessions must be paid for in advance/before each session. No personal training refunds will be issued for any reason, including, but not limited to, relocation and unused sessions.